Support & data requests

Let’s get your research moving.

For product, account, billing, or deletion questions, email robopioneer.product@gmail.com. Please write from the Google account used with ResearchFM and do not include a manuscript unless support asks for it.

Helpful details

The page or workflow where the issue occurred.
Your browser or mobile platform and approximate time.
A release title or non-sensitive error message, never a password or secret.

Data requests

We can help route requests about workspace manuscripts, generated releases, account access, and billing records. Requests may require account verification, and payment, security, or legally required records may have separate retention obligations.

Privacy & data handling · Account deletion · Last updated: August 31, 2026